Privacy Policy

Privacy Policy

Sportech365 is the data controller for personal data collected through this website and, unless a separate data processing agreement states otherwise, for account and organizational data collected through the platform. You can reach us at contact@deeex.de, +383 45 307 997, or Beusselstraße 44 n-q, 10553 Berlin, and Tringë Smajli 31, 10000 Prishtina.

We collect the following categories of information:

• Contact and enquiry data: name, email address, phone number, organization, and message content submitted through the contact form or a demo request.
• Account and organizational data: for platform users, this includes names, roles, contact details, and information related to competitions, delegations, registrations, and evaluations that your organization enters into the Service.
• Usage data: general information about how the website and platform are used, such as pages visited and general browser/device information, collected to keep the Service reliable and secure.

We use personal data to:

• Respond to enquiries and demo requests submitted through this website.
• Provide, maintain, and support the Sportech365 platform for organizations that use it.
• Secure the Service and prevent misuse, fraud, or unauthorized access.
• Comply with legal obligations and enforce our Terms of Service.

Where the General Data Protection Regulation (GDPR) applies, we process personal data on the following bases: your consent (for example, submitting the contact form), performance of a contract (for platform users and their organizations), and our legitimate interests in operating, securing, and improving the Service, balanced against your rights.

This website does not use advertising or third-party analytics cookies. We use session storage only to remember that you have seen the intro animation on your current visit; this is cleared automatically when you close the tab and is never sent to our servers.

We do not sell personal data. We may share information with service providers who help us operate the Service (such as hosting and infrastructure providers), each bound by contractual confidentiality and data protection obligations, or where required by law, regulation, or a valid legal request.

Where personal data is transferred outside the European Economic Area, we take steps to ensure an adequate level of protection, such as relying on the European Commission's Standard Contractual Clauses or an equivalent safeguard.

We retain contact form and enquiry data for as long as needed to respond to and follow up on your request. Platform and organizational data is retained for the duration of the relevant service agreement and for a reasonable period afterward for export, legal, and audit purposes, unless a shorter period is agreed or required by law.

We apply technical and organizational measures, including role-based access control, encrypted transport, and activity logging, designed to protect personal data against unauthorized access, loss, or misuse. No system is completely secure, and we continually review our safeguards as the Service evolves.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal and contractual retention requirements.
• Object to or request restriction of certain processing.
• Request a portable copy of data you provided to us.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at contact@deeex.de.

The Sportech365 platform may include records relating to youth athletes as submitted by a client organization (for example, an academy or club), which the organization is responsible for handling in line with applicable law and parental or guardian consent. This website itself is not directed at children, and we do not knowingly collect personal data directly from children through the contact form.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page reflects the most recent revision.

For questions about this Privacy Policy or how we handle personal data, contact us at contact@deeex.de, +383 45 307 997, or Beusselstraße 44 n-q, 10553 Berlin, and Tringë Smajli 31, 10000 Prishtina.